Shipping policy

Shipping Policy

We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are many situations where it will take longer.

You will be sent at least 2 emails for each order you place:

• The Order Confirmation verifies that your order is in our system. Please review the email to make sure all the information is correct. Contact us if something’s wrong.
• The Ship Notification is to let you know that your order is ready to go. It will be picked up by the shipping company the next time they come by our building.

YSS Suspension: ships from Europe

YSS shocks and fork kits are built to order and shipped directly to you by our partner Suspension Store in the Netherlands. Shipping to the U.S. is included in the price. Most orders arrive in about 5 days; custom builds (special lengths or colors) can take up to 2 weeks.

Because these orders are imported, U.S. Customs may charge an import duty plus a carrier handling fee, collected by the carrier at delivery. These charges aren’t included in our price and are the customer’s responsibility. If a delivery is refused, return shipping and any fees are deducted from the refund, and duties already paid can’t be refunded.

International Shipping

International shipping is updated as necessary. If you do not see your county as an option during checkout please contact us and we will enable shipping to your country if possible.

Most international shipments will incur additional fees in the form of duties and taxes. These fees are your responsibility and are related to the country with which you are importing. These charges are in addition to the shipping cost and are not able to be estimated/calculated by Choice City Moto. See Duties and Taxes below for details.

Duties and Taxes

All duties and taxes for international shipments are the responsibility of the customer. Choice City Moto is not responsible for any extra charges once the original package has been shipped.

If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order with any remaining funds being refunded to the customer. In the event that the extra charges exceed the value of the order, we may charge those amounts to the credit card originally used for the order.